ADI Network Terms and Conditions

ADI Network: Terms and Conditions of Use

This Agreement is between ADI Network Ltd, trading as ADI Network, with registered company address 8 Exchange Quay, Manchester, M5 3EJ (referred to as "Us/We/They"), and You (referred to as "User" or "you"), collectively referred to hereinafter as the parties (each as a “Party”). The Supplier will provide its Software Services to Users through its website located at www.adinetwork.co.uk and via iOS and Android Smartphone Apps (hereinafter collectively referred to as “the Platform”). This Agreement is effective as of the date 21/11/2024.

By accessing, viewing, or using all or any part of the ADI Network Services or Site, downloading any materials or by completing any registration process via the User Platform (the “Services”), you agree to be bound by these terms (“Terms”). If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to this Agreement, in which case “you” or “your” shall refer to such entity and its affiliates.

If you do not have such authority or if you do not agree with this Agreement, then you may not use the Services.

Definitions

Approval: The process of granting consent, authorization, or permission for specific actions or activities on the platform.
Courses: Educational programs or opportunities pertaining to driving instruction that are provided via the platform.
Documents: Any written, electronic, or visual materials, including text, images, videos, and other content, provided or made available through the platform, including but not limited to course materials, job listings, and informational resources.
Force majeure Events: We shall not be held liable or considered in breach of our obligations under these Terms and Conditions due to any failure to perform or delay in performance caused by events beyond our reasonable control, referred to as "Force Majeure Events."
Instructor: A "Driving Instructor" refers to an individual who is duly licensed, certified, and qualified to provide professional instruction and guidance for individuals learning to operate motor vehicles by the DVSA.
Driving instructors can be categorized as follows:
PDI (Potential Driving Instructor): A PDI is an individual who is in the process of training to become a fully qualified driving instructor and is registered with the DVSA.
ADI (Approved Driving Instructor): An ADI is a driving instructor who has successfully completed all required training and examinations, obtained the necessary certifications and licenses, and is officially approved and recognized by the DVSA.
Intellectual Property Rights: Legal rights associated with intellectual creations, including patents, copyrights, trademarks, trade secrets, and any other proprietary rights.
Learner: An individual who seeks to acquire driving skills and knowledge through the courses provided on the platform or has been added to the platform by the user for business operations and intended uses.
Privacy Policy: A document outlining the platform's practices and policies regarding the collection, use, and protection of user data and privacy.
Services: The offerings and functionalities provided by the platform, including but not limited to driving courses.
Supplier: In the context of the ADI Network App, a "Supplier" refers to any individual, entity, or organization that provides goods, services, or resources to ADI Network.
The Platform (or App): Refers to the combined digital ecosystem provided by ADI Network which includes both the mobile application (App) and the website operated by ADI Network.
Virus: Malicious software or code designed to disrupt, damage, or compromise the security of computer systems, including mobile devices.
UK GDPR: The General Data Protection Regulation specific to the United Kingdom, which governs the protection and processing of personal data.
User: A "User" refers to any individual who accesses and utilizes the services, features, and functionalities offered by ADI Network through the Platform.

1. Preamble

ADI Network is a mobile application and website to assist both Approved Driving Instructors (ADIs) and Potential Driving Instructors (PDIs) in managing their driving instruction activities. By creating an account and using the ADI Network Platform, you certify and agree to the following:

1.1. Qualifications and Documentation

1.1.1. Qualifications: You confirm that you are either a DVSA registered ADI or a PDI and that your qualifications are in date at the point of using the Services

1.1.2. DVSA Standing: You certify that you are not currently under suspension by the DVSA.

1.1.3. Instructor Badge Verification: You agree to promptly provide photographic or scanned proof of your current DVSA instructor badge and commit to updating this documentation upon renewal via upload to the App in good time ahead of expiry. In circumstances where the governing body are delayed in issuing a renewed badge, official email documentation confirming renewal has been accepted and you are able to teach for reward or payment is acceptable in the meantime.

1.1.4. Insurance Coverage: You affirm that both you and your vehicle possess the necessary insurance coverage required for instructing learner drivers. You can provide proof of insurance upon request as required.

1.1.5. Document Suitability: You acknowledge that any documents you upload must meet suitability standards; be clear, legible, and relevant. It's important to note that all uploaded documents will undergo approval by ADI Network before they are accepted for use.

1.1.6. Vehicle Suitability: You affirm your legal responsibility that if you provide Courses from the Platform to Learners that your vehicle is roadworthy as per DVSA standards.

1.2. Charges

1.2.1. ADI Network may introduce new features or content within the App in the future, which may be chargeable.

1.2.2. The Platform currently offers functionality to collect digital payments from Learners for private Courses. There is an additional fee associated with this Service that is outlined in 1.4.

1.2.3 ADI Network reserves the right to introduce new features and content within the platform that may be designated as premium or available for an additional charge. Users will be clearly notified of any additional charges associated with premium features or content when such features are introduced.

1.2.4. In the future, ADI Network may offer one-off purchase options and subscription plans to enhance your experience within the platform. Details about one-off purchase options and Subscription plans, including pricing, benefits, and billing terms, will be provided within the platform at the time of introduction. By choosing to make a one-off purchase or subscribing to a Subscription for future features, you agree to the associated fees and billing terms.

1.3. Use of the Services

1.3.1. Access Rights: Subject to the User complying with the restrictions set out in the other terms and conditions of this agreement, the We hereby grant the User a non-exclusive, non-transferable right, without the right to grant sublicenses, to use the Services during the term of this agreement solely for the User's internal business operations and intended uses as mentioned in clause 1.2.1 of this agreement.

1.3.2.User Responsibilities: The User shall not access, store, distribute, or transmit any Viruses, or any material during the course of its use of the Services that: (a) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing, or racially or ethnically offensive; (b) facilitates illegal activity; (c) depicts sexually explicit images; (d) promotes unlawful violence; (e) is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or (f) is otherwise illegal or causes damage or injury to any person or property.

1.3.3. The Supplier reserves the right, without liability or prejudice to its other rights to the User, to disable the User's access to any material that breaches the provisions of this clause.

1.3.4. User Restrictions: The User shall not: (a) except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties and except to the extent expressly permitted under this agreement: (i) attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software in any form or media or by any means; or (ii) attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Software; or (b) access all or any part of the Services in order to build a product or service that competes with the Services; or (c) license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services available to any third party except the Authorized Users; or (d) attempt to obtain, or assist third parties in obtaining, access to the Services, other than as provided under this clause 3; or (e) introduce or permit the introduction of any Virus or Vulnerability into the Supplier's network and information systems.

1.3.5. Unauthorized Access: The User shall use all reasonable efforts to prevent any unauthorized access to, or use of, the Services and/or the Documentation and, in the event of any such unauthorized access or use, promptly notify the ADI Network team.

1.4. Digital Payments

ADI Network offers Driving Instructors access to take digital payments from their private Learners. By using the digital payments feature, you agree to the following terms:

1.4.1. Non-Refundable Transaction Fees: For each transaction conducted through the ADI Network platform, there is a non-refundable fee equal to 2% of the transaction amount plus £0.30 GBP. Users have the flexibility to determine the party responsible for covering this Transaction Fee, which can be assigned either to the Instructor or forwarded to the Learner at the time of payment. In the event of a refund, it's important to note that the Transaction Fee, if initially covered by either the Instructor or Learner at the time of payment, will not be refunded as part of the refund amount.

1.4.2. Payment Processing Times: The initial payment made through the ADI Network platform may take up to one month to be deposited into the instructor's designated account after the selected payout date. This is limited only to the initial payment. Following that payments will be made as defined by the Instructor based on the payout scheduled available.

1.4.3. Subsequent Payments: Following the initial payout, subsequent payments will adhere to the chosen payout schedule, typically taking up to 3 working days for processing. However, it's important to acknowledge that, in some cases, payment processing may extend beyond this timeframe. ADI Network shall not be held liable for any delays exceeding the standard processing timeframe.

1.4.4. Payment Dispute and Chargeback Responsibility: Payment disputes and chargebacks associated with Digital Payments are the sole responsibility of the instructor. In the event of a chargeback initiated against ADI Network's account, the instructor is required to reimburse ADI Network for the disputed amount and any associated fees.

1.4.5. Fee Adjustments: Please be aware that Transaction Fees are subject to change. ADI Network reserves the right to modify Transaction Fees as necessary. The system will display the updated fees at the point of payment, ensuring transparency and clarity regarding applicable Transaction Fees.

1.5. Personalising ADI Network

ADI Network offers functionality to support ADIs and PDIs with diary and student management. The App enables ADIs and PDIs to personalise certain functions based on their own standard terms and conditions if these vary from ADI Network terms and conditions.

1.5.1 Cancellation Policy Variations – A User may upload their own cancellation policy to the App. These will be fully reviewed by the ADI Network Team and must be deemed fair and reasonable to be approved. We reserve the right to reject these in instances where we do not deem them to be fair and appropriate. There may also be circumstances that arise including but not limited to serious complaints made by Learners where we will not uphold User policies on the Users behalf.

1.6. Access to Job Opportunities

The App may offer driving instructors the opportunity to access new job opportunities. Courses available will include the following detail: The customer postcode, course length, course intensity, customer availability and the hourly rate. They may also include a Practical Test Date & Time and associated Test Centre. Courses may only be accepted if the User is able to deliver on the key details listed in the Course description, specifically the course intensity and availability. By accepting a course through a Supplier you agree to the following terms:

1.5.1. Compliance with Course Supplier Terms: Key details and links to any wider associated Supplier Terms and Conditions will be made available at the point of Course acceptance. You understand and acknowledge that each course offered through the ADI Network Platform is subject to specific terms and conditions set by the Course Supplier and detailed at the point at which you, the User, accept the Course. You agree to fully comply with the terms and conditions provided by the respective Course Supplier and the professional code of conduct set out in 2.0 below.

1.5.1.1. Requesting a variation to the Course Details: Should a Course not fully suit your circumstances, we offer functionality via the ‘Register interest’ feature to request a rate, location pick up or availability change. Once you submit this, you’ll receive a response via the App or the ADI Network Team to confirm or reject your request. You then need to accept the Course based on any revisions agreed.

1.5.1.2 Disconnecting from a Course that you have Accepted: Disconnecting from a Course is discouraged as Courses should only be accepted when the User is able to fulfil the Course. Disconnections cause substantial delays and issues to the Learner and Supplier. Repeat disconnections will impact negatively on the Users ability to take Courses from the App. ADI Network may restrict all or some of your access as its own discretion.

1.5.1.3. Disconnecting from a course with Extenuating Circumstance: ADI Network understand that sometimes, Course disconnections may be unavoidable due to ill health or personal circumstances. Where an extenuating circumstance for disconnection exists, please contact ADI Network as soon as possible to discuss this to enable us to support the Learner, Supplier and you as quickly and efficiently as possible.

1.5.2. Payment Processing: You acknowledge that payment for the Services provided within the Course will be processed and received directly from the Course Supplier. ADI Network serves as a facilitator in connecting you with Course Suppliers and does not handle payments from the Supplier to you. The Terms associated with the Payment will be available from the Supplier at the point that you accept the Course.

1.5.2.1 Payment timelines & validation: In general ADI Network requests Suppliers to pay Instructors for Courses in blocks of hours, 5 working days ahead of the first lesson in the hour block. This is subject to change and exact details are available within the Supplier Terms and Conditions. A payment for a block of hours is triggered by an appropriate amount of lessons for the Course being added to the App. The dates for these lessons must be authentic and agreed with the Learner. Abuse of this facility will result in your offboarding from the App.

1.5.2.2. Logging Lessons: To ensure Suppliers are able to make accurate and appropriate payments for Services that you are providing to their Learners, you must accurately log all lessons on the ADI Network App. This also enables ADI Network and the Supplier to understand Lessons that have been arranged and may or may not have been attended by a Learner or yourself and keep an accurate record of hours completed. Should lessons not be logged correctly, payments may be delayed.

1.5.2.3. Over-payment: For instances that occur where a Supplier has paid a User for a block of hours or more for a Course/s and the User has not delivered the tuition associated with this, the Supplier is entitled to and will request a refund from you. This should be repaid promptly, within 5 working days. Should you fail to refund monies owed a payment plan may be arranged however should this not be upheld by the User, the debt may be passed to a 3rd party recovery specialist by the Supplier.

1.5.2.3. Payment Details: The Course Provider will provide payment to your directly based on the payment details that you have uploaded to the App. You are responsible for ensuring that these details are correct. You must not ask Leaners for any additional payments for any Courses that have been provided via the app for additional lessons, tests or taking students to test.

1.5.3. Complaint Handling: ADI Network will aid in the handling of complaints and, when deemed necessary, may initiate refund requests from the Instructor on behalf of the Course supplier, in line with their terms and conditions.

1.5.4. Complaint in Progress: In a situation where a Learner has made a serious complaint against you, this will invalidate standard policies such as your cancellation policy. Should you have an upcoming lesson scheduled with the student that it is not appropriate to continue with based on the complaint received, you will not be eligible to retain monies associated with these lessons. Once the complaint has been resolved, if fault is not found to be associated with the you, this decision will be revisited.

1.5.4. Day-to-Day Handling of Courses: ADI Network is committed to facilitating the effective administration of Courses offered through the Platform. To ensure the smooth operation of Courses and to provide you with the best possible experience, you should expect to receive calls or communications from ADI Network members of staff. These communications may pertain to various aspects of Course management, including but not limited to:

Booking lessons and practical tests.
Addressing learner-related inquiries and concerns.
Providing updates and notifications relevant to Course participation.
Assisting with any issues that may arise during the Course.

1.5.5. Job Opportunity Restrictions: It is important to note that Course Suppliers reserve the right to decline access to new job opportunities within the ADI Network App if a complaint against you, as a User, is substantiated or you are found to be in violation of the Course Supplier's terms and conditions. Decisions made by Course Suppliers regarding access to job opportunities are final and at their discretion. ADI Network may also reduce job limits available to you based on lack of compliance with Supplier Terms and Conditions and/or disregard for professional conduct as outlined in Clause 2.

1.6. Access to Continuing Professional Development

The ADI Network platform offers users access to a range of Continuing Professional Development (CPD) resources, including but not limited to instructional materials, training modules, articles, videos, and other educational content aimed at enhancing your skills and knowledge as a driving instructor.

1.6.1 By accessing and using the CPD content provided on the ADI Network Platform, you acknowledge and agree that the CPD content offered on this platform is intended solely for registered users of the ADI Network. You may not share, distribute, or otherwise provide access to the CPD content to any individual who has not registered on the ADI Network Platform as a User.

2. Professional Conduct

2.1 Expectation of Professionalism: Users of the ADI Network platform are expected to always maintain the highest standards of professionalism and ethical conduct. Failure to adhere to these standards may result in account restrictions or removal from the Platform.

2.2 Inappropriate Behaviour Prohibited: Any form of inappropriate or unethical behaviour will not be tolerated. This includes, but is not limited to, harassment, discrimination of any kind, offensive language, disrespectful or inappropriate behaviour, or any action that may harm the reputation of the ADI Network Platform, its community or its Learners. In serious cases ADI Network will report the Instructor to the DVSA as part of duty of care for associated and future Learners.

2.3 Scope of Professional Conduct: Professional conduct encompasses all aspects of engagement within the ADI Network platform, including but not limited to:

a. Communication with Learners: Users are expected to maintain respectful and courteous communication with Learners. This includes providing accurate information, adhering to scheduled lessons and attending them promptly, addressing Learners' questions and concerns professionally. This also includes contacting Learners within 48 hours of accepting a Course to introduce yourself and manage their expectations regarding Course start dates.

b. Communication with Third Parties: Users must conduct themselves professionally when interacting with third parties, such as course suppliers or partners affiliated with the ADI Network App.

c. Communication with ADI Network Team: Interactions with the ADI Network team, whether through app support, inquiries, or feedback should be conducted in a respectful and constructive manner.

2.4. Consequences of Inappropriate Conduct: Any breach of professional conduct, as defined in this section, may result in immediate account suspension or termination at the discretion of the ADI Network. The ADI Network reserves the right to take appropriate action, including reporting serious violations to relevant authorities.

3. Proprietary Rights

3.1 Ownership of Intellectual Property: The User acknowledges and agrees that ADI Network and the Supplier and/or its licensors own all intellectual property rights associated with the Platform, Services and Documentation. Except as expressly stated herein, this agreement does not grant the User any rights to, under, or in: any patents, copyright, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses concerning the Services or the Documentation.

3.2 Rights Confirmed: The Supplier confirms that it possesses all the rights concerning the Services and the Documentation necessary to grant all the rights it purports to grant under, and in accordance with, the terms of this agreement.

3.3 Ownership of Intellectual Property in Services, Software, and Mobile Applications: The User acknowledges and agrees that the We, the Supplier and/or its licensors own all Intellectual Property Rights in the Services, Software, and Mobile Applications. Except as expressly stated herein, this Agreement does not grant the User any rights to, or in, patents, copyright, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Services.

3.4 Rights Confirmed: The Supplier confirms that it possesses all the rights concerning the Services that are necessary to grant all the rights it purports to grant under, and in accordance with, the terms of this Agreement.

3.5 Authorization for Use of Business Name, Logo, and Trademark: The User authorizes the Supplier to include its business name, logo, and any relevant trademark on its client directories and on the Supplier’s public website.

4. Liability Terms and Conditions

4.1. User Responsibility: As a user of the App, you bear the responsibility for ensuring that all information you provide, including personal details, instructional data, and any other content, is accurate, up-to-date, and complete to the best of your knowledge. It is essential that the information you submit is truthful and reflects your current status and qualifications as a driving instructor or user of the App's services.

4.2. Verification of Accuracy: The App provider relies on the information provided by users to facilitate the Services it offers. Therefore, you understand and acknowledge that the accuracy and completeness of your supplied information are critical for the proper functioning of the App. Any inaccuracies, omissions, or discrepancies in your information may affect the quality of services provided to you and other users of the App.

4.3. No Liability for User-Supplied Information: The Supplier shall not be held liable for any inaccuracies, errors, or consequences arising from user-supplied information. You agree that Supplier assumes no responsibility for verifying the accuracy of the information you provide. Users are strongly encouraged to review and update their information regularly to ensure its correctness.

4.4. Exceptions to Liability: Nothing in this agreement excludes the liability of the Supplier:

a. for death or personal injury caused by the Supplier's negligence; or

b. for fraud or fraudulent misrepresentation.

4.6. Limitation of Liability: The Supplier shall not be liable, whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution, or otherwise, for any:

a. Loss of profits

b. Loss of business

c. Depletion of goodwill

d. Similar losses

e. Loss or corruption of data or information

d. Pure economic loss

Or for any special, indirect, or consequential loss, costs, damages, charges, or expenses, however arising under this agreement.

5. Force Majeure Events

5.1. We shall not be held liable or considered in breach of our obligations under these Terms and Conditions due to any failure to perform or delay in performance caused by events beyond our reasonable control, referred to as "Force Majeure Events." Such as:

a. Strikes, lock-outs, or other industrial disputes.

b. Civil commotion, riots, invasions, terrorist attacks, declared wars, war threats, or preparations for war.

c. Natural disasters such as fires, explosions, storms, floods, earthquakes, epidemics (including pandemics), or other catastrophic events.

d. Inability to use transportation means or telecommunications networks, government actions, decrees, legislation, regulations, or restrictions affecting our obligations.

5.2 Effect on Performance: During a Force Majeure Event, our performance under these Terms and Conditions will be suspended, and we will be entitled to an extension of time for the duration of such an event. We will make reasonable efforts to either conclude the Force Majeure Event or find an alternative solution to fulfil our obligations.

6. Third-Party Services

6.1 Integration with Third Parties: The App may integrate with third-party services or websites. Users are responsible for reviewing and complying with the terms and conditions and privacy policies of these third parties. The App provider is not responsible for the actions or policies of third-party services.

6.2 Partnering with Responsible Third Parties: We, the App provider, take diligent and responsible steps to ensure that we collaborate exclusively with reputable third-party service providers. Our commitment is to provide users with a secure and trustworthy experience.

6.3 Unique Terms and Conditions: It's important to note that each partner offering these services will have their own set of terms and conditions governing the use of their services. Users are expected to familiarize themselves with and adhere to these respective terms and conditions.

7. Data Security

7.1. User Responsibility for Data Security: While the App provider implements reasonable and industry-standard security measures to protect user data, it is essential for users to actively participate in maintaining the security of their accounts and data. Users must take personal responsibility for safeguarding their login credentials, including usernames and passwords, as well as the security of the devices they use to access the App.

7.2. Unauthorized Access and Data Breaches: Users should be aware that the App provider cannot be held liable for any unauthorized access to User accounts or data breaches resulting from User negligence, such as sharing login credentials or failing to secure their devices adequately. Users are encouraged to follow best practices for online security, including regularly updating passwords and ensuring that their devices are protected from unauthorized access.

7.3. In the event of personal data being lost or stolen, you must notify ADI Network without undue delay, and provide ADI Network with sufficient information to allow us to meet any obligations to report or respond to the incident, as required under the Data Protection Laws. You must cooperate with ADI Network and take reasonable steps as directed by ADI Network to assist in the investigation, mitigation and remediation of any such incident.

7.4. You must only use personal data provided by ADI Network, for the purpose specified by ADI Network, namely, arranging and providing driving tuition.

7.5. You must not use any personal data provided by ADI Network for any other purpose. For example, selling personal data to third-party companies, or using it to market other services.

7.6. Data Controller Responsibility: The App provider, herein referred to as the "Provider," acts as a data controller for user data as described in our Privacy Policy. User data is processed in accordance with applicable data protection laws and regulations in the United Kingdom and the European Union. Our Privacy Policy, accessible to Users, provides detailed information about how User data is collected, processed, and protected, including the rights and choices available to Users as data subjects.

7.7. Data Processor responsibilities: For students provided to you by ADI Network, you will be considered as a ‘Data Processor’ for ADI Network. You must follow GDPR regulations and our requirements outlined in this document to always protect your students’ personal data. You must cooperate with any instruction given by ADI Network in responding to student GDPR requests. For example, Subject Access Requests and Erasure Requests.

7.8 You will be considered the ‘Data Controller’ of any personal data of your private students that you store or process on the ADI Network app, and ADI Network will be considered as the ‘Data Processor’.

7.9. Location of Data Processing: User data is primarily processed within the United Kingdom and the European Union, in compliance with the data protection laws of these jurisdictions. Any data processing that occurs outside of the UK or EU is protected by one or more of the following: processed in countries included in the UK adequacy decision; Standard Contractual Clauses; and technical measures.

https://www.adinetwork.co.uk/privacy

7.10. Continuous Vigilance: Users are encouraged to remain vigilant and proactive in safeguarding their data and online security. It is recommended that users periodically review the Privacy Policy to stay informed about data handling practices.

8. Service Interruptions

8.1. Downtime: While the App provider strives to maintain uninterrupted service, it is essential to acknowledge that occasional downtime may occur due to necessary maintenance or unforeseen technical issues. Users understand and accept that the App provider shall not be held liable for any losses, inconveniences, or disruptions resulting from such service interruptions.

8.2. Third-Party Downtime: It is important to note that the App provider is not responsible for any downtime or service interruptions caused by third-party services or elements beyond our direct control.

8.3 App Compatibility and System Updates: ADI Network is committed to maintaining the compatibility and functionality of the app. We will diligently stay up to date with system updates for a period of two years from the latest release. Additionally, users are advised to keep their web browsers up to date to ensure the optimal performance and security of the app.

9. Indemnification

9.1 User Responsibility: Users agree to indemnify and hold harmless the platforms suppliers, its affiliates, and employees from any claims, damages, losses, or liabilities arising from their use of the App or any violation of these terms.

10. Termination

10.1 Account Termination: The Platform provider reserves the right to terminate or suspend User accounts at its discretion, without prior notice, for any violation of these terms or for any other reason.

10.2 Please note that account termination is not permitted while users have active courses, unresolved complaints, or outstanding debts owed to ADI Network or a Supplier.

10.3 In the event of account termination, certain data required for compliance with the General Data Protection Regulation (GDPR) will be retained.

10.4 Account termination will result in the data of your private students being deleted from our systems.

11. Legal Governance

These Terms and Conditions are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.